Thank you for shopping at shaii ! 

Refund & Exchange Policy 

The customer has 7 calendar days to exchange an item from the date received. Exchanges can only happen if the item is damaged or if the size is wrong. All items must be unused and returned in the same condition. 

We do not accept any refunds. All sales are final. 

Shipping Policy 

The customer will be responsible for any shipping/delivery costs for the exchange of the item. Shipping/delivery costs are non refundable.

Contact us

If you have any questions regarding the exchange policy or you wish to exchange an item please contact us via Instagram DM or via email. 

Instagram: @shaii-kw